Listen to David Silverman, author of the Words at Work blog on HarvardBusiness.org and of Typo: The Last American Typesetter or How I Made and Lost 4 Million Dollars discuss better business writing (which in his mind includes writing clear emails). Here are some good quotes I picked up:
- No writer would think of themselves as fantastic without an editor.
- We should be rewarded for fewer words instead of more.
- All first drafts are pretty terrible..... the rewriting where the effort is.
- Email has replaced the memo.
- The reason you don't get anything done is because you're responding to emails that were poorly written.
- It is not fair to mark a document "Draft" as if it excuses you from making the document any better.
Check it out at How to Write Clearly at Work (also on iTunes). Here's a link to his book too.
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